Terms & Conditions

Buying a home is one of life's biggest decisions—we suggest you go through the terms and conditions thoroughly

1. General Information

These terms and conditions ("Terms") govern your use of Cladbe platform and all services provided by Cladbe Technologies Private Limited ("Company," "we," "us," or "our"). By accessing or using our Platform, you agree to be bound by these Terms.

Our platform connects buyers, sellers, and service providers in the real estate ecosystem. These Terms outline the rules and regulations for the use of our services, including but not limited to property listings, virtual tours, property management tools, and related services.

If you do not agree with any part of these Terms, you must not use our Platform or services. By using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

These Terms are effective as of the date you first access or use the Platform and will remain in effect until terminated in accordance with these Terms.

2. Services

Cladbe is a SaaS platform offering cloud-based solutions and professional services for businesses, including but not limited to real estate professionals, property managers, developers, and related service providers.

Our services include property listing management, customer relationship management, virtual tour creation, lead generation tools, and various integrations with third-party software and service providers.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, at our sole discretion.

3. Eligibility

You must meet certain eligibility criteria to use our Platform:

You must be at least 18 years old or have reached the age of legal majority in your jurisdiction.

You must be competent to enter a binding contract under the Indian Contract Act, 1872.

You must provide accurate, current, and complete registration information.

You must not be prohibited from using the Platform under applicable laws or have been previously removed from the Platform for any reason.

4. User Registration and Account Security

To access certain features, users are required to register, providing certain personally identifiable information.

Users are responsible for maintaining the confidentiality of their login credentials.

Any activities under a user's account are solely their responsibility.

The Company may suspend or terminate accounts with inaccurate, incomplete, or fraudulent information, at its discretion.

5. User Content

Users may create, submit, upload, or display content including suggestions, feedback, data, files, and other materials ("User Content").

Users grant Cladbe a non-exclusive, worldwide, royalty-free, perpetual, sublicensable license to use, modify, distribute, and display such content.

Users represent that they own or have permission to use all content and intellectual property rights in their submissions.

The Company may remove or modify content violating these Terms or any applicable law.

6. Charges and Payment

Cladbe's services may be subject to fees as outlined in your subscription or service agreement.

All fees are non-refundable unless otherwise stated in writing.

Payment options may include credit/debit cards and banking payment methods, and other methods approved by the Company.

Late payments may result in service suspension or termination.

Users are responsible for any taxes, duties, or fees associated with their use of the Platform.

Service Cladbe does not store your credit card data.

Refund policies and billing inquiries should be addressed to [email protected].

7. Security

Cladbe uses advanced encryption and security protocols to protect user data and transactions.

Users are responsible for reviewing account instructions and must notify Cladbe promptly of any unauthorized use of their account.

The Company is not liable for losses resulting from unauthorized access due to user negligence.

8. Security Measures

The Platform implements robust security protocols as legally required to protect user data from unauthorized access, loss, or misuse.

We employ industry-standard data encryption protocols for our Grievance Officer for necessary action.

Professional infrastructure for secured access to the user's responsibility.

Whereas any effort is made to maintain robustly configured security cannot be guaranteed due to factors outside our control.

9. User Obligations

Users agree to use the Platform lawfully and in accordance with these Terms.

Not engage in hacking, data scraping, virus distribution, reverse engineering, or other disruptive activities.

Not upload, share, or transmit content that is unlawful, offensive, defamatory, or infringes intellectual property rights.

Respect the privacy and rights of other users while using the Platform.

10. Suspension & Termination

Cladbe may at its sole discretion suspend, restrict, or terminate access for violations of these Terms, applicable laws, or suspected fraudulent activity.

Users may terminate their account at any time by following the prescribed process.

The user has no right to claim damages for such termination.

11. Indemnity & Limitations of Liability

Users agree to indemnify and hold harmless Cladbe, its affiliates, partners, agents, employees, or licensors from any claims, damages, resulting from breach of these Terms, misuse of services, or infringement of rights.

Company's liability is limited to the fees actually paid by the user. There is no liability for business, incidental, or consequential damages.

12. Intellectual Property

All Platform content, trademarks, software, and designs are the property of Cladbe Technologies Private Limited.

Users must not infringe upon, reproduce, distribute, or modify Cladbe intellectual property without express permission.

13. Third Party links & content

Cladbe may display or facilitate links to third-party websites, products, or services.

The Company is not liable for third-party content, policies, products, or agreements.

Use of third-party services may be governed by their own terms.

14. Disclaimer of Warranties

The Platform and services are provided "as is" and "as available," without any warranty, express or implied.

Information or services provided to any third-party through our platform are subject to their own terms and conditions.

Third-party related content or account services by third-party does not necessarily represent our position about them.

15. Dispute resolution, governing law and jurisdiction

Disputes will be first attempted to be resolved amicably; if not resolved, arbitration will be conducted in Mumbai.

Arbitration in English under the Arbitration and Conciliation Act 1996 by a sole arbitrator appointed by the Company.

These Terms are governed by the laws of India, and courts of Mumbai shall have jurisdiction.

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Last updated on 29 Aug 2025

Know More

Grievance Officer

If you have concerns or require assistance regarding privacy matters, please contact us at:

Name: Mr. Rahul Kumar

Address: 1, Saki Vihar, Andheri - 248203

Phone: [email protected]

Office timings: 10:00-17:00, Monday-Friday

Disclaimer:

The policy outlined above disputes relating are governed by section with adequate protection of user's rights.